Privacy Policy

Last updated: 24 August 2026

C&E Ocean Breeze ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use and protect your personal information when you contact us, request a quote, book our cleaning services or use our website.

1. Who We Are

C&E Ocean Breeze provides domestic and commercial cleaning services across Hertfordshire, Essex and London.

If you have any questions about how we use your personal information, you can contact us:

Phone: 07709 917892
Email: ceoceanbreeze@gmail.com

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

Your name
Telephone number
Email address
Property address
Details about the cleaning services you require
Preferred cleaning dates or frequency
Information provided when requesting a quotation
Information contained in messages or correspondence with us
Payment or invoicing information where applicable

We only request information that is reasonably necessary to provide our services and communicate with you.

3. How We Collect Your Information

We may collect information when you:

Contact us by telephone
Email us
Complete a contact or enquiry form on our website
Request a quotation
Book a cleaning service
Communicate with us through social media
Become a customer of C&E Ocean Breeze

4. How We Use Your Information

We may use your information to:

Respond to enquiries
Provide quotations
Arrange and manage cleaning appointments
Provide our cleaning services
Contact you regarding your booking
Process payments and invoices where applicable
Respond to questions or complaints
Maintain customer records
Improve our services
Meet our legal and regulatory obligations

We will not use your personal information for purposes unrelated to our services without a lawful basis for doing so.

5. Marketing

We may occasionally contact existing customers with information about our services where we have a lawful basis to do so.

Where marketing consent is required, we will ask for your consent before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us at ceoceanbreeze@gmail.com.

6. How We Protect Your Information

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Sharing Your Information

We will not sell or rent your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business or provide our services. This may include payment providers, website providers, booking systems, accountants or other service providers.

Where third parties process information on our behalf, we expect them to handle that information securely and appropriately.

We may also disclose information where required by law or where necessary to protect our legal rights.

8. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including any legal, accounting or reporting requirements.

The appropriate retention period will depend on the type of information and why we hold it.

9. Your Rights

Under UK data protection law, you may have rights including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Ask us to restrict how we use your information in certain circumstances
Object to certain uses of your information
Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us at:

ceoceanbreeze@gmail.com

10. Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve the user experience.

Some cookies may be provided by third-party services used on our website.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can also manage or disable cookies through your browser settings.

11. Third-Party Websites

Our website may contain links to third-party websites, including our social media pages.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

12. Social Media

C&E Ocean Breeze may maintain profiles on platforms such as Instagram.

If you interact with us through social media, the relevant platform may collect and process your information in accordance with its own privacy policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be published on this page with a revised "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

C&E Ocean Breeze
Phone: 07709 917892
Email: ceoceanbreeze@gmail.com

Serving Hertfordshire, Essex & London.